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Crisis & Emergency Management - Safety & Security - Issues - Strategies - Solutions - Resources
Crisis management resources are available from federal agencies, non-profits, and private companies to assist with business continuity, disaster relief, mental health, and communications.
For personal and mental health crises
988 Suicide & Crisis Lifeline: Provides 24/7, free, and confidential support to people in mental health-related distress. You can call or text 988 anytime.
Crisis Text Line: A free, confidential service that provides 24/7 text-based mental health support and crisis intervention. Text "HOME" to 741741 to connect with a trained crisis counselor.
Substance Abuse and Mental Health Services Administration (SAMHSA): Offers a national helpline for individuals and families facing mental and/or substance use disorders. It also runs a Disaster Distress Helpline for those experiencing emotional distress from natural or human-caused disasters.
The Trevor Project: Provides crisis intervention and suicide prevention services to LGBTQ+ youth. You can call, text, or chat with a counselor.
National Domestic Violence Hotline: Offers 24/7 confidential support via phone, text, or online chat for people experiencing domestic violence.
National Alliance on Mental Illness (NAMI): A grassroots organization with a helpline that offers support, information, and resources to people with mental health conditions and their caregivers.
211: A community resource number that can connect you to local mental health services, crisis support, and other essential services.
For government and public crises
FEMA (Federal Emergency Management Agency): Leads the nation's response to disasters by providing support to state and local governments. Resources include preparedness guides, disaster assistance for individuals, and mobile apps for real-time weather alerts.
USA.gov: Serves as a portal to information on disaster assistance and government resources for emergency preparedness and recovery.
Department of Homeland Security (Ready Campaign): This initiative provides tips, information, and free resources on disaster preparedness and critical communications for the public.
U.S. General Services Administration (GSA): Provides federal agencies with supplies, equipment, and IT services to support disaster relief and emergency preparedness.
American Red Cross: Offers disaster relief services, including shelters, food, and family reunification. They also provide preparedness guides and resources for people with specific needs.
For business and organizational crises
Institute for Crisis Management (ICM): Offers services for identifying and training crisis teams and developing early warning systems for businesses.
Everbridge: Provides a Critical Event Management (CEM) platform that helps organizations coordinate response activities and communicate with stakeholders during a crisis.
Riskonnect: Offers crisis management software to help teams manage incidents, activate response plans, and securely communicate with leaders.
Cision: A communication platform with a crisis toolkit designed to help PR and marketing teams monitor media, detect crises early, and execute a response strategy.
CorporateTrainingMaterials.com: Sells crisis management training materials for companies to establish an effective crisis program and plan.
For non-profit organizations
The Bridgespan Group: Offers crisis management resources for non-profits, including guides on funding strategies and communication during uncertain times.
Nonprofit Risk Management Center: A resource that provides information and tools to help non-profits prepare for and manage potential emergency situations.
The TASC Group: A public relations agency that specializes in nonprofit crisis management and communications.
AccessNow: A digital security organization that provides cyber support through a 24/7 Digital Security Hotline.
